27 Things Your Pizza Guy Won’t Tell You
Love pizza? Get smarter about service with our list of things pizza delivery people wish you knew before dialing in your order.
It’s a pizza, not a lifetime commitment
My other line is ringing, so choose the toppings before you call.
Even if you’re ordering from the best pizzeria in your state, it takes about 20 minutes to go from raw dough to fully baked pizza. And then I have to drive to your house.
Why won’t we deliver to some neighborhoods?
In some neighborhoods, a kid getting out of a car with a pizza in his hands is like screaming, “Rob me! I have cash!” I signed up to be a pizza delivery service driver, not a target.
If I drop your pizza on the way, sometimes I’ll shake the box to get the cheese to slide back on right. That’s not even our worst offense; listen to these dirty secrets restaurant kitchen crews won’t tell you.
Use your manners
When you open the door, please hang up your cell phone or put it down. It’s basic cell phone etiquette that most people forget to follow.
Tips should be 10 to 15 percent of your order
If you order a lot of pizza—say, hundreds of dollars’ worth, for a party or something—but give me a $1 tip, well, I’m going to have a problem with that. You’ll also want to take note of what the delivery man had to go through on the way to your house—here’s how much you should tip for pizza delivery service when the weather’s bad.
I remember every customer who doesn’t tip
I won’t do anything to jeopardize my job, but shaking the soda on the next delivery would not be out of the question.
Some people want more than just pizza
A guy once ordered pizza from me just so he’d have some help moving his sofa up a flight of stairs. I agreed to help him. He gave me a few extra bucks. I took it. It was definitely cheaper for him than hiring someone to move it.
Telling me your address is just the first step
Making sure the number is on your house or mailbox is kind of important too.
I’m just a kid
Many delivery drivers are teenage boys, and most parents don’t like their teenage boys driving around at night in downpours or blizzards. Yet these same people have no qualms about having other teenage kids deliver their pizza in these conditions. Come on, we’re not obligated to follow the postal carriers’ motto about making deliveries in all sorts of weather.
There are always special customers
Like the little old lady who wants to pay her bill with a $5 check. I’ll take it because none of us want to be mean to a grandmother. But if she hasn’t ordered from us before, I won’t take it.
Keep it short and sweet
We act like we really want to have a conversation with you at your door, but unless we know you, we don’t. Basically, we just want to get the delivery over with, even if you throw out an interesting conversation starter. I will try to be as nice to you as possible, but if you complain that I’m late, or if you have a problem with your order, I won’t be so nice.
The majority of our employees work 12-14 hours a day
At the end of the day, we just want to go home. So please don’t call a pizza delivery service at closing time and then complain that we can’t accommodate you. Here’s how to save money eating out, according to restaurant workers.
At our shop, we use our own cars to deliver pizza
Last week, one of our guys smashed his car into a pole on an icy road. Now he’s using a rental car.
I can’t afford to be choosy
We have some fantastic customers and some who are just terrible. But I’ll deliver to them all—this is what I do. Here are the secrets fast food workers won’t tell you.
I can’t wait much longer than a few minutes
Don’t jump in the shower right after you order pizza and then not the answer the door.
I’m over pizza
After I leave this job, I’m sure I won’t be able to eat pizza for at least a year, even if it has the most irresistible pizza toppings.
Time is money
The majority of customers who stand there chatting about the weather are just trying to make up for not giving us tips.
I don’t have the authority to give you a discount
Really, I don’t. I’m just the pizza delivery guy. Next, check out the things your restaurant server isn’t telling you.